How does it Work?

My Chef has been designed to take the stress out of dining at home.

We hope these Frequently Asked Questions answer most of your queries, but please do not hesitate to contact the My Chef team should you require further information or have any more questions.

Frequently Asked Questions

Please find our Frequently Asked Questions below. If you have any further questions please contact us.

Make a Booking
  • I would like to book My Chef. What should I do next?
    Call or email our My Chef Consultants, who will be able to take a detailed job specification from you, so we can find the best match possible to ensure you have the perfect evening.

  • Do I have a choice of Chef or Cook?
    Where possible, you will be presented with a carefully selected short list of Chefs or Cooks that match your requirements. 

    Once you have made your choice we will put you in contact with your chosen Chef or Cook who will then liaise with you regarding menu planning, shopping, timings, budget and any other concerns you may have. 

    Communication with your Chef or Cook is key to ensuring your dinner party runs smoothly.

  • How do I pay for My Chef?
    You will pay the Chef or Cook directly at the rate confirmed by us and we will invoice you for our booking fee after your dinner party.  (see terms and conditions)

    We would also be happy to quote a fee if you require us to pay the Chef or Cook directly.

  • I don’t own a lot of cooking equipment. Will My Chef bring essential things with them?
    All our Chefs and Cooks have a wealth of experience and are very flexible and able to assimilate into most surroundings. 

    If they require specialist equipment they can bring their own.

  • Once I have called and discussed my requirements, what happens next?
    A booking confirmation will be sent to you via email informing you of the next stage of the process. We then aim to follow this within 24 hours with a choice of suitable Chef or Cook to match your job specification. 

    Your Consultant will be able to advise on the best Chef or Cook for your dinner party or event and will be on hand to answer any questions you may have. Our Consultants are all trained Chefs and are experts in this field.

  • What about wine and drinks? Will My Chef be able to make suggestions?
    If this is something that you would like your My Chef Chef to do then please let us know. 

    We can then try to pick a Chef for you who will be able to advise you on wine choices if necessary; they want to ensure your evening is special and will offer help and advice wherever required.

  • What happens about menu planning?
    Your Chef or Cook will talk to you about this.

    If you have a particular style of cooking or certain preferences in mind, we will do our utmost to find the best Chef or Cook to fulfil these, or you may wish to give your Chef creative control and be guided by them.

  • What happens if I need to cancel My Chef?
    We require 48 hours (2 days) notice of cancellation.  If you do not cancel with 48 hours (2 days) you will be required to pay 100% of our booking fee.   (see terms and conditions)

  • Who will serve the food?
    Most Chefs and Cooks will be happy to do this, however, for large gatherings it is not always feasible. 

    We advise that for some occasions, such as bigger dinner parties, you request experienced Waiting Staff from us too.

  • Will My Chef do the shopping?
    Yes, they will. Chefs prefer to do their own shopping and this service is included in the fee.

  • Will My Chef need a whole day in my kitchen to prepare?
    It all depends on your chosen menu; your Chef or Cook will adapt to your requirements and, if needed, preparation can be done prior to your Chef or Cook arriving on your premises.

  • Will the Chef or Cook do the washing up?
    Depending on the size of the party, generally they will be happy to do this, however we recommend that for parties of more than 10 you also have an ‘Extra Pair of Hands’.

Hiring a Private Chef or Cook has never been easier.
Chefs in your home from Greycoat Lumleys.

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